System software is a type of computer program that is designed to run a computer’s hardware and application programs. If we think of the computer system as a layered model, the system software is the interface between the hardware and user applications. The operating system is the best-known example of system software. The OS manages all the other programs in a computer.

System software is used to manage the computer itself. It runs in the background, maintaining the computer’s basic functions so users can run higher-level application software to perform certain tasks. Essentially, system software provides a platform for application software to be run on top of.

Effortless service, happier customers

If the best type of contact is the one that never happens, the second-best kind of contact is the one...

Reimagining the Power of Self-Service

Introduction The world of customer experience (CX) has shifted, with most customers now preferring self‐service to live agent assistance. The...

I 7 casi d’uso principali del machine learning

Affronta le sfide aziendali più comuni con il machine learning Il machine learning (ML) è andato oltre la spinta pubblicitaria e si è...

7 leading machine learning use cases

Solve your most common business challenges with machine learning Machine learning (ML) has moved beyond the hype to become a...

Les sept principaux cas d’utilisation du machine learning

Surmontez les défis métier les plus courants grâce au machine learning Le machine learning a dépassé le stade du battage médiatique...

7 casos de uso destacados de machine learning

Resuelva los desafíos más comunes de su empresa con el machine learning El machine learning (ML) ha dejado de ser...

3 cambios en el entorno de datos moderno

El problema no es diferente, es más complicado Brindar a las organizaciones datos confiables para una mejor toma de decisiones...

Drive recurring revenue

Quickly and confidently establish a successful Managed Power Services practice Our Edge Software & Digital Services Program gives you the...

Managed Detection and Response (MDR) Services Buyers Guide

Authenticity, Leadership, and Support are Key to Work Culture Few organizations have the right tools, people, and processes in-house to...

A practical guide to IT Ops maturity

Introduction Think back to the last crippling P1 outage that occurred in your environment. One of your customers may have...

Prevent Outages from Becoming the Bane of the Digital Economy

As enterprise digital transformations proceed, organizations’ technology landscapes become increasingly complex – while the importance of keeping everything up and...

AIOps Event Correlation and Automation

Executive summary Preventing and resolving outages is a major challenge for IT operations Enterprises of all sizes have been transforming...

The modern IT outage: costs, causes, and “cures”

Enter BigPanda. Slashing downtime is a core value proposition of BigPanda’s AIOps event correlation and automation platform. How can its...

AIOps automation: real-world challenges and rewards

What challenges do automation, IT service quality, and DevOps have in common? Automation is the answer to so many of...

Top Five Reasons to Use MDR Services

Introduction As cyber threats increase in volume, complexity, and impact, organizations are increasingly turning to managed detection and response (MDR)...

Guia do líder de TI para garantir o trabalho de qualquer lugar

Conheça Mariana, a trabalhadora híbrida Mariana é uma representante de vendas que geralmente passava metade do tempo trabalhando remotamente e...

Start Innovating with Microsoft Azure SQL

Introduction Discover the benefits of migrating to the cloud. Take a deep dive into the Microsoft Cloud Adoption Framework and...

The Total Economic Impact™ Of Experience-Driven NetOps By Broadcom Software

Artificial Intelligence For IT Operations DX NetOps from Broadcom is a suite of tools for customers ranging from enterprises to...

The 7 Pitfalls To Avoid When Selecting An SSE Solution

SSE. What is it and why should I care? The Security Service Edge (SSE) is Gartner’s specification of policy decision...

Who Does Online Proctoring Serve?

Facing tumultuous times, universities have adjusted admirably to the unknowns. However, while they are embracing a return to routine, with...

Enhancing Security Collaboration Between IT & OT Teams

Lack of IT–OT Security Collaboration Most industrial organizations experience a lack of security collaboration between IT–SOC analysts and operational teams....

Accelerating DevOps Processes While Keeping Your Developers Happy

Dispersed workforces. Overburdened DevOps personnel. Limited resources.  Developing applications at scale and bringing them to market on time is becoming...

The Buyer’s Guide for value stream management software

THERE’S BEEN A LOT WRITTEN ABOUT THE NEW NORMAL, WHICH IMPLIES THE NEED FOR CHANGE IS DONE. FOR GLOBAL ENTERPRISES,...

Complexities to Consider When Choosing a CTI Solution

Technical Complexities Delivery in the Browser Information used by CTI is delivered in the browser. Normally, when a user arrives...

2022 trends in SaaS buying

Our second annual SaaS buying trends report, sharing what we’ve learned from saving our customers over $240M in SaaS spend...

How healthcare providers are driving exceptional patient experiences with Panviva

Introduction Over the last two years, the healthcare industry has experienced unprecedented advancement which has left many healthcare providers scrambling...

Five Automation Use Cases for Splunk SOAR

The security operations center (SOC) is constantly overwhelmed. Analysts are drowning in security alerts, with far too many threats to...

Bridging the Gap: Connecting Talent Acquisition KPIs to Business Growth

The State of Talent Acquisition It is fair to say talent acquisition professionals are tired of hearing they are living...

La nueva función de TI para una generación de BI moderna

Introducción Desde su origen hace varias décadas, la inteligencia de negocios ha tenido como objetivo principal la creación de una...

Trois façons d’accélérer l’innovation avec Red Hat Ansible Automation Platform

Automatisez pour innover L'innovation numérique au sein des entreprises ne cesse de prendre de l'ampleur et de s'accélérer. Les différents...

Accounting for Developers

Introduction As a payment operations startup, accounting principles are core to our work Accounting for Developers. We have seen them...

Modernizing Core Network Services to Support Cloud-First Networking

Introduction A New Paradigm for the Enterprise Network Enterprise networks have been dramatically reshaped over the past decade. The rise...

Stepping Up From Excel For Sales Commissions

On second thought… At first, it seems like the obvious way to begin. You need to manage incentive compensation for...

Securely Work From Anywhere With the Fortinet Security Fabric

Executive Summary The way people work has fundamentally evolved, and organizations need to be able to keep workers productive from...

How to future-proof your digital architecture

Executive summary Integration Platform-as-a-Service (iPaaS) is a solution to help organizations meet business goals through connecting their data. But it...

The Aruba AIOps Advantage

Modern networking requirements are extremely complex due to increased network size, volume of traffic, and diversity of devices and applications....

An integrated automation platform that brings people and robots together

NEVA - NICE EMPLOYEE VIRTUAL ATTENDANT Augmenting Human Potential at Scale Delivering the superior experiences that today’s digital-first customers expect...

The state of business and IT innovation

Overview MuleSoft, in partnership with Censuswide, surveyed 1,739 line of business (LoB) users regarding their thoughts on and involvement in...

THE C-SUITE EXECUTIVE’S GUIDE TO ITAD

INTRODUCTION For as long as organizations have been investing in new IT assets, they’ve also been retiring the old ones—all...

Repensando as máquinas e os equipamentos inteligentes

Tempos dos ciclos. Taxas de produção. Disponibilidade. Faz pouco tempo que medir o desempenho dos ativos era algo simples. Agora,...

How to Build Dashboards that Persuade, Inform, and Engage

Jeff Pettiross, Staff User Experience Designer, Tableau Psychologist Mihaly Czikszentmihalyi has studied flow extensively. Czikszentmihalyi and other researchers found that...

Dundon Motorsports fast-tracks production of auto racing parts with HP Jet Fusion 3D Printing Solutions

Introduction According to Dundon Motorsports’ Jamie Bopp, “The nature of the car has been about freedom, about emotional release, about joy,...

Redéfinir le rôle de l’IT dans la nouvelle approche de la BI

Introduction Depuis son apparition il y a quelques dizaines d'années, la Business Intelligence a pour principal objectif de créer, selon...

Making the Case for Full-Stack HCI

Executive Summary To stay competitive, organizations are increasingly dependent on their applications to deliver new innovations. Whether those are innovations...

Go beyond iPaaS

Executive summary Integration Platform-as-a-Service (iPaaS) is a solution to help organizations meet business goals through connecting their data. But it...

Top 5 Salesforce integration patterns

Introduction We are in the midst of the fourth industrial revolution. Ninety-seven percent of businesses have joined the race to...

Beat The Benchmark

Your Guide to Beating the 2022 Digital Experience Benchmark Averages Find out how six global brands are beating the average...

Top 6 Microservices patterns

What are microservices? Digital transformation has become a race toward agility. The faster an organization can adjust and innovate ahead...

WHAT IS THE FUTURE OF IT?

INSIGHTS FROM IT LEADERS Going into each conversations we had with top IT leaders, we wanted to understand what is...

“Work from anywhere” How CIOs are empowering the future of work

Introduction The role of Chief Information Officer (CIO) has developed over the years. It has transformed from being the head...

Managing change in airline operations with crew pairing optimization

Overview Airlines are subject to constant change. Increasing competition, technological developments, international policies, and changes in industry practices are transforming...

Eight Critical IT Practice Areas That Drive Multi-Cloud Use Maturity

Introduction While IaaS was the initial value driver for the public cloud, public cloud providers have added hundreds of additional...

7 Leading Machine Learning Use Cases

Solve your most common business challenges with machine learning Machine learning has moved beyond the hype to become a meaningful...

IDC Perspective: The Business Value of Natural Language Processing Applications in Enterprises

SITUATION OVERVIEW Natural language processing (NLP) is an artificial intelligence (AI) technology that allows a machine to recognize and decipher...

THE BENEFITS OF IT MODERNIZATION FOR THE FEDERAL GOVERNMENT

The White House has prioritized IT modernization, creating new standards that government entities must follow. Updating IT infrastructure and server...

Taking the Lead on IT Automation: IT Leaders as Evangelists for Their Automation Strategies

As companies strive to become more agile and digitize their operations, IT automation has evolved into a business imperative. IT...

How to Reduce Non-Value-Added Work in MACHINE DESIGN

The Value of Increasing Engineering Bandwidth Imagine the Impact of Reducing Non-Value-Added Engineering Work in Machine Design How much better...

SECURE IT ASSET DISPOSITION IS CRUCIAL FOR PREVENTING DATA BREACHES, PRESERVING REPUTATION

3 Reasons why ITAD is Important: (1) Regulation (2) Avoid damaging headlines (3) Protect Intellectual Property As CEO of i-SIGMA,...

7 Tips for Stress-Free Software Releases

Tight shoulders. Restless nights. Caffeine jitters. Software release stress is real. Fortunately, there are adjustments you can make to take...

Grid® Report for Security Awareness Training | Summer 2022

Security Awareness Training Software Definition Security awareness training software provides businesses with online courses to train and assess their employees’...

MEDIA AND IT ASSET DISPOSITION

Media and hard drive destruction Tapes that are no longer needed. Smartphones that have reached end-of-life. Obsolete storage devices. Laptops...

Sustainable, Secure ITAD Is a Must for Business Leaders

The current global business disruption is changing technology needs overnight. But new IDG research reveals that many organizations are still...

Launching a Scalable API Program with Swagger Tools

Launching a Scalable API Program with OpenAPI: How to Optimize Your API Workflow with OpenAPI & Swagger Recognizing APIs as...

Connect your hybrid cloud environment with IT automation

Transform with automation Across industries, organizations are digitally transforming to meet growing demands for new services and innovation. And recent world...

6 ways to promote IT automation adoption across your organization

Successfully deploy enterprise-wide IT automation with Red Hat Ansible Automation Platform. Three out of five infrastructure automation decision makers say...

A buyer’s guide to AP Automation solutions

6 steps to build a solid business case and get started with AP automation today. Why fix AP now? Over...

3 steps to accelerate IT maturity: Healthcare and life sciences

Build a partnership between business and IT To address enterprise-wide challenges, a mutual partnership between business and IT is essential....

How IT Managed Services Can Help Your Financial Services Company Thrive

Cash flow, talent acquisition, growth management, and IT security — most banks, credit unions, and other businesses in the finance sector...

From automotive to software-driven mobility

In the near future, software will define vehicles With new entrants and enlivened incumbents, competition is fierce as automakers tackle the reality...