The importance of automation for digital operations

Change is upon us.
The pace and scale of digital business innovation is increasing. Industries are experiencing widespread disruption. Digitally connected customers demand more, faster. New competition comes from outside of traditional market segments. IT modernization, digital transformation, and DevOps practices can help your organization optimize resources, speed development, innovate quickly and continuously, operate proactively, and adapt faster to market changes.

However, this places an extra burden on IT operations teams, who are now asked to move faster, manage increasingly complex IT environments, accommodate new development approaches and technologies, and work more closely with business organizations. Shifting from a system administrator role to a service delivery role will help you deliver IT-as-a-Service (ITaaS) and meet the evolving needs of digital business operations.

Automation can help.
No matter where you are on your IT modernization journey, an enterprise-wide IT operations automation strategy can help you improve existing processes and prepare for digital transformation. With automation, you can:

  • Accelerate Operations
  • Increase Consistency
  • Enable self-service Capabilities
  • Increase Availability
  • Support your Business Better
  • Improve Security and Compliance


Tackling growing infrastructure complexity

Today’s IT operations teams manage ever-changing, complex IT architectures built on multiple platforms and complicated technology stacks.

Complex IT Architectures

As organizations adopt digital business practices, IT operations is challenged to deliver scalable, on-demand infrastructure to support developers, lines of business, and C-level initiatives—all while still ensuring security, compliance, and reliability. Faced with this, IT operations teams recognize that they will need to adopt a new ITaaS approach and modern, unified management and automation tools to remain relevant and effectively support business outcomes.



Identifying the reasons you aren’t automating effectively

Your IT environment is too complex to manage, but you can’t seem to simplify it. Why not?

Siloed scripting limits automation benefits
Many organizations already automate some number of IT operations in limited, disparate areas using inflexible, ad hoc scripts or proprietary, device-specific legacy tools. While these approaches may speed specific functions, they do not scale across diverse resources and can make it difficult to share automation expertise across the organization.

Additionally, it is often difficult to update and extend these types of automation as technologies evolve and new requirements emerge. You need an enterprise-wide approach to realize the full value of automation. An intelligent foundation for automation can connect siloes to automate your entire organization. Unified automation tooling fosters collaboration and transparency to help you work across business units to address accelerating demands and increasing self-service expectations while improving control over security and compliance.


To read full download the whitepaper:
Build an automation foundation for Digital Business Operations