In today’s rapidly changing security landscape, you simply can’t afford to let your guard down. Studies show that a staggering 4.5 billion records were compromised in the first half of 2018.1 The total cost of a single data breach is now $3.86 million.2 Meanwhile, the stealth of recent attacks has increased the time it takes to contain a breach—69 days, on average.

To investigate how enterprises are responding to these proliferating threats, Lenovo commissioned a global survey of IT decision makers.* The following research looks inside the volatile security landscape and shows us why keeping PCs secure today is harder than ever before.

Securing PCs is an Uphill Battle

The introduction of personal devices into the workplace has added an extra layer of complexity for IT departments. While allowing device choice for employees can mean higher employee satisfaction, and even increased work efficiency, it puts extra strain on IT staff to enforce security.

Viruses and other malware, including ransomware and spyware, are ITDMs’ #1 concern—which makes sense, since these threats are encountered almost daily. Phishing and human error were the next highest on the list—in fact, phishing threats often rely on human error.

Diverse and evolving threats often require different layers of security technology to sufficiently address them. More than 54% of companies think they’re secure…but looking at the rate of data breaches and cybersecurity attacks—billions in 2018 alone1 —it seems that this is a false confidence.

HOW RESPONDENTS RATED THEIR PC SECURITY MANAGEMENT PRACTICES

Although 54% of our respondents (that is, 268 decision makers) show high levels of confidence, the size of their company plays a huge role. Large enterprises are far more likely to describe their PC security management practices as exceptional or meeting their needs.

THOSE RATING THEIR PC SECURITY MANAGEMENT PRACTICES AS “EXCEPTIONAL” OR “MEET OUR NEEDS,” BY COMPANY SIZE

What’s behind the disparity? Small businesses are far more worried about human error than larger organizations (74% of small companies are concerned about user error vs. only 37% of large enterprises).The level of confidence may relate to how they have implemented security policies/solutions to help mitigate risk.

Top Security Challenges

Businesses are genuinely concerned about the constant evolution of security risks and many recognize a need for improvements. So, what is holding them back from implementing better security policies and solutions? Here are their top challenges:

LIMITED END-USER KNOWLEDGE: 43% The knowledge gap between end-user resistance to PC security and limited end-user knowledge suggests that PC security shouldn’t be left in users’ hands, yet they are on the frontlines and potentially vulnerable to threats like phishing and ransomware.

THE COST OF SECURITY SOLUTIONS: 40%
Implementing and managing multiple security solutions adds to
cost and complexity—and can leave dangerous gaps in coverage.

STAYING UP TO DATE WITH NEW SECURITY THREATS: 39% Inadequate IT budgets can lead to dangerous gaps in coverage.

TIME/RESOURCES REQUIRED TO MANAGE DEVICES: 34% Day-to-day management of growing fleets of devices can take time and resources away from other critical IT tasks.

END-USER RESISTANCE: 34% This suggests that end users remain resistant to security measures that require extra effort on their part.

HOW ORGANIZATIONS ARE ADDRESSING THESE CHALLENGES

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